Customer Service Centre
WHAT CAN WE HELP YOU WITH TODAY?
We care just as much about our customers as we do about the quality of our products. On this page, you'll find a host of advice and support and, if you can't find what you are looking for, then our fully trained team of customer experience creators are on hand to answer any questions. To speak to someone in the team, please give us a call on 03300 268503
The Purple Standard...
Heritage is committed to delivering excellence when it comes to both our service and our products and, as a customer, you can expect the highest possible standards. We call this The Purple Standard.Read more
We offer solid guarantees on all our products, effective from the date of purchase, so that in the unlikely event of something going wrong, you have the peace of mind that the problem will be sorted easily.Read more
Help & Advice
Got a question about one of our products or in need of some general bathroom advice? Check out some of our FAQ's or search our knowledge database.Read more
Register a product
Register your purchase for complete piece of mind.Register now
Request a visit from a Heritage Service Engineer.Book an appointment
Looking for some help choosing the right product for you?View Buying Guides
Ordering spare parts
Need a spare part? Find out how to order.Order a Spare